DirectViz Solutions, LLC
  • Augusta, GA, USA
  • Salary
  • Full Time

DirectViz Solutions, LLC, a high-level strategic consulting services firm that meets mission needs for government clients. We are sourcing for a Blackboard Systems Administrator for a new opportunity. The work location will be Fort Gordon in Augusta, GA.  This position requires an active Secret security clearance and Security+ CE certification.

 

Responsibilities:

  • Provide technical and administrative support to assist campuses in their use of Blackboard LMS technologies and applications.
  • Collaborate with staff on configuration, maintenance, documentation, and support of hosted services in a production environment.
  • Participate in the integration (planning, testing, and implementation) of new technologies including Blackboard Learn updates and third-party products.
  • Serve as an escalation contact for support issues, including interactions with Blackboard Learn and other vendor support services.
  • Create, manage, and enforce Blackboard LMS standards, policies, and procedures.
  • Provide high quality customer service.
  • Participate on and contribute to committees, work groups, and project teams.

 

Qualifications:

  • Bachelor's degree from an accredited higher education institution.
  • 2+ years of recent experience working in Blackboard Learn
  • 2+ years of recent experience providing technical support for Blackboard  
  • Experience in writing and/or editing technical documentation.
  • General systems administration and technical support experience
  • Excellent oral, written, and interpersonal communications skills, including the ability to explain technical concepts in non-technical terms.
  • Excellent customer service and support oriented-approaches to interaction are required.

 

 

Requirements:

  • Must be a US Citizen with a DoD Secret clearance
  • Must have Security+ CE certification

 

 

DirectViz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

 

DirectViz Solutions, LLC
  • Apply Now

    with our quick 3 minute Application!

  • * Fields Are Required

    What is your full name?

    How can we contact you?

  • Sign Up For Job Alerts!

  • Follow Jobs:
  • Follow Our Jobs On Facebook
  • Share This Page
.
logo Home Solutions Clients Partners Contracts Careers About Us