DirectViz Solutions, LLC

 DirectViz Solutions, LLC. is a high-level, strategic consulting services firm that meets mission needs for government clients. We are looking to hire a full time Senior Help Desk Manager/Lead for a new opportunity.  The work location will be in the Washington, DC National Capital Region. This position requires an active Top Secret/SCI clearance.


The objective of this contract is to acquire the full range of technical support services necessary to support the customer and its programs, facilities, and customer organizations.


Senior Help Desk Manager/Lead:             

- 5+ years of Help Desk leadership/management is required

- Service Desk Manager Certification is preferred

- ITIL V3 Intermediate or Expert certification is preferred


Will provide 24X7X365 Tier 2 and Tier 3 Service and Call Center Support


DirectViz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

DirectViz Solutions, LLC
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