DirectViz Solutions, LLC
  • Huntsville, AL, USA
  • Salary
  • Full Time

DirectViz Solutions (DVS), a high-level, strategic consulting services firm that meets mission needs for government clients. We are looking for a fulltime/permanent SharePoint Administrator/Tech Support Engineer. The work location will be Huntsville AL. This position requires an active Secret clearance and Security+ certification.

 

Overview

 SharePoint Administrator/Tech Support Engineer in Huntsville, AL.

 

Responsibilities: 

  • The SharePoint IT Support Specialist will play a role in managing day to day IT support activities and resolving issues in a timely manner.
  • Utilizing SharePoint to record, monitor and manage customer request specific to application support.
  • Support a UNIX/Windows environment;
  • Track and respond to all help desk activities.
  • Interact with internal staff on all levels to help resolve IT related issues and provide answers in a timely manner.
  • Effectively perform a variety of other assignments and projects as may be required ability to communicate with all levels of staff within the organization
  • Must be a flexible, energetic and positive individual

 

Required Experience/Qualifications: 

  • 1-2 years of help desk experience, customer support in a web environment
  • Knowledge of SharePoint content management, access controls
  • Must have excellent verbal and written communication skills;

 

Preferred Experience/Qualifications: 

  • ITIL Foundations level knowledge/experience Knowledge of Oracle and SharePoint application support

 

Special Requirements/Security Clearance:

Clearance Level: Active Secret Clearance

 

Travel Requirement: 

None at this time but could be no more than 15%

 

Additional Information: 

  • Work is performed on government site.
  • Employees will work in close proximity with Government personnel.
  • Core work hours are 0800 to 1700 Monday through Friday except holidays.
  • Support will be provided outside of core hours during the following times:

      1) in support of Fiscal Year-End processing, usually the last two weeks of Sep.

      2) During no more than four scheduled user tests per year;

      3) in support of quarterly implementation of new code releases;

      4) when required to resolve problems resulting in software application.

 

 DirectViz Solutions, LLC provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin or ancestry, disability, genetic information, veteran status, gender identification or any other characteristic protected by state, federal or local law.

DirectViz Solutions, LLC
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